Frequently Asked Questions

How should I dress for the Spa?

For the service, you will need to change into our spa clothes so we can get to your neck and shoulders. We recommend wearing a top and pants rather than a romper or jumpsuit because they are harder to change.

Can I get the Head Spa done at the same time as my friends or family?

Yes, we can accommodate 12 guests at once, but making an appointment in advance is strongly recommended.

Will the Head Spa affect my keratin and color?

Any type of treated hair can use any of our ingredients safely! However, the color or keratin may fade during our detoxification process if you had any chemical treatments performed recently. We suggested clients wait at least 7 days after any sort of hair treatment prior to getting a Head Spa.

Can textured hair be treated with a Head Spa?

Our specialists can work with all types of hair including bald. We do request that we have appropriate access to the scalp since certain types of extensions prevent us from providing services to customers.
*To ensure the best possible outcome, it is important to provide us with unobstructed access to the scalp, we kindly request that customers with extensions or dreadlocks consider removing these prior to receiving our head spa treatment.
*We are not responsible for any damages caused if you chose to get the service while having it on.
*Due to the nature of dreadlocks, braids, curly and coily hair types; we only offer towel dry or diffuser and brush out, or straight blow dry for an additional fees.

Is it safe for expecting mothers to try out the Head Spa?

Please DO let us know if you are Expecting! Ingredients in our Head Spa are all-natural and organic, making it totally safe for pregnant clients. However, if you are concerned about being exposed to certain types of oil, please consult first with your doctor and let us know in advance. Also, guests are to lie flat on their backs during the service, so if you are unable to do this, we suggest that you wait until after delivery.

Can I record myself while the service is going on?

Indeed, you can for a few minutes; however, we really do ask that you set your phone to quiet mode and don't talk since there will be other clients in the spa room, and if conceivable, put it to the side so you can partake in the experience completely!